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Who can see my public Snap and what information is visible?

Understand who can access your public snap and what they see

Updated over a week ago

If a Snap is made public, it will be visible to any Snapper browsing the Snap Feed in the Snap Send Solve app. Additionally, public Snaps can be shared directly with others via a web link.

When a public Snap is viewed, only some information is visible.

Information that is visible on a public Snap:

  • Snap location

  • All photos

  • Video (without audio)

  • Date created

  • Description

  • Responsible Solver

Information that is not visible on a public Snap:

  • Your name

  • Your email address

  • Any personal information (such as your phone number or residential address)

  • Timeline

  • Snap Send Solve ID number

  • Solver reference number


Need more help? Get support from our team by emailing us at contact@snapsendsolve.com or sending us a message.


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