Snap Send Solve

Everything you need to know about using the Snap Send Solve app

Using our App 

New to Snap Send Solve? Learn how to send a report

We make it easy to send reports, even if you're no longer in the same place as the issue you want to report

Learn how to accurately set the location of your Snap Send Solve report

Learn why you can't send Snap Send Solve reports anonymously

Looking for an update? Learn how to follow up on your reports

Learn how to cancel a report when you've made a mistake

What to do if you want to change a report you've already sent

Learn about where to find updates on your reports

Demystify the different actions you can take with a report

Share your thoughts about how your report was handled

Find out how to delete reports you're no longer interested in

Learn about deleting your account in the app

Find out what to do if you have a new email address

Need help with your notifications? Update your preferences in the app

An accurate report relies on correctly set up Location Services

Learn which devices Snap Send Solve operates on

Find answers and get help from Intercom Support and Community Experts