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Everything you need to know about using the Snap Send Solve app
23 articles
How do I send a report?New to Snap Send Solve? Learn how to send a report
How do I send a report when I get home?We make it easy to send reports, even if you're no longer in the same place as the issue you want to report
How do I set my report location?Learn how to accurately set the location of your Snap Send Solve report
Can I send an anonymous report?Learn why you can't send Snap Send Solve reports anonymously
How do I send a Nudge?Looking for an update? Learn how to follow up on your reports
How do I cancel a report?Learn how to cancel a report when you've made a mistake
How do I delete a draft report?Find out how to clean up your drafts
Can I edit a report I’ve already sent?What to do if you want to change a report you've already sent
Where do I find my report timeline?Learn about where to find updates on your reports
What’s the difference between closing, cancelling and deleting a report?Demystify the different actions you can take with a report
Learn more about sharing a Snap
How do I refer a friend?Tell your friends about Snap Send Solve
How do I delete my account?Learn about deleting your account in the app
How do I change my email address?Find out what to do if you have a new email address
How do I update my email and notification settings?Need help with your notifications? Update your preferences in the app
How do I enable Location Services on my device?An accurate report relies on correctly set up Location Services
Which devices are compatible with Snap Send Solve?Learn which devices Snap Send Solve operates on
I chose Hide My Email using Apple on sign-up, how do Solvers contact me?
What is the Early Access Program and how do I access it?
How do I enable Camera Permissions on my device?Enabling Camera Permissions can help Solvers accurately identify the location of your issue.