Snap Send Solve

Want to clean up your report history? Remove reports you’re not longer interested in? Delete reports in a tap.

If you haven’t already, you’ll need to update your Snap Send Solve app to version 10.0.0 or above. To update your app, visit the <a href="https://apps.apple.com/app/apple-store/id377854149?pt=2123356&amp;ct=intercom&amp;mt=8" rel="nofollow noopener noreferrer" target="_blank">App Store</a> or <a href="https://play.google.com/store/apps/details?id=com.outware.snapsendsolve&amp;referrer=utm_source%3Dintercom" rel="nofollow noopener noreferrer" target="_blank">Google Play</a>.

To delete a report, you need to close your report first:

Tap on the Reports tab at the bottom of the app

You’ll have the option to select Close as solved or Close as unsolved. Follow the steps to close your report.

Once the report is closed, you’ll be able to delete the report. Tap on the Reports tab. Your report will now be located under the Closed tab.

Swipe left on the report you’d like to delete.

Tap on Delete report (which will appear in red).

1. Tap on the Reports tab at the bottom of the app
2. Select the report you’d like to delete
3. Tap the Close report button
4. You’ll have the option to select Close as solved or Close as unsolved. Follow the steps to close your report.
5. Once the report is closed, you’ll be able to delete the report. Tap on the Reports tab. Your report will now be located under the Closed tab.
6. Swipe left on the report you’d like to delete.
7. Tap on Delete report (which will appear in red).

Once a report has been deleted, it can not longer be reopened. However, records of each report will still be available in the confirmation emails sent to your email address.

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Need more help? Get support from our team by emailing us at <a href="" rel="nofollow noopener noreferrer" target="_blank">contact@snapsendsolve.com</a> or sending us a message.