Want to clean up your report history? Remove reports you’re not longer interested in? Delete reports in a tap.
To delete a report, you need to close your report first:
Tap on the "My Snaps" tab at the bottom of the app
Select the report you’d like to delete
Tap on the Update button
Select Close as solved or Close as unsolved. Follow the steps to close your report.
Once the report is closed, you’ll be able to delete the report.
Tap on the "My Snaps" tab. Your report will now be located under the Closed tab.
Swipe left on the report you’d like to delete.
Tap on Delete (which will appear in red).
Once a report has been deleted, it can not longer be reopened. However, records of each report will still be available in the confirmation emails sent to your email address.
Need more help? Get support from our team by emailing us at contact@snapsendsolve.com or sending us a message.