How do I close a report?

Learn how to close reports, whether they're solved or unsolved

Updated over a week ago

You can close reports whether they’re solved or unsolved. Once you have closed your report, it can no longer be reopened.

To close a report:

  1. Tap on the History tab at the bottom of the app

  2. Select the relevant report

  3. Tap on the Update button

  4. Select Close as solved or Close as unsolved and follow the steps to close the report

When you close your report, you can also rate your experience, which is sent to the Solver. Ratings are important because they allow Solvers to hear about your experience and provide you with an opportunity to give valuable feedback about their performance.

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