Enabling camera permissions lets Snap Send Solve automatically detect your photo location when you add a photo to your report. This means you won’t have to move the pin or manually enter the address.
Using location data from your photos ensures accurate geolocation in your Snap Send Solve reports, allowing Solvers to easily locate and resolve your issue.
To enable Camera Permissions on your device, please complete the following steps:
iOS device
Go to Settings on your device
Scroll and tap Privacy & Security (On iOS 16 or lower, this setting will be called “Privacy”)
Tap Location Services (note: Location Services must be turned ON)
Tap Camera
Ensure “While Using the App” is selected and “Precise Location” is turned ON
Android device
Go to Settings on your device
Tap Location (note: Location must be turned ON)
Tap App permissions
Scroll and tap Camera
Ensure “Allow only while using the app” is checked and “Use precise location” is turned ON
