9 articles
I'm a Solver. How do I update and manage a Snap Send Solve report?Learn what you can do when you access a Snap Send Solve report
I'm a Solver. How do I reassign a report?Easily reassign reports not meant for your organisation
How do I add my organisation’s reference number to a report?Add your organisation's reference number to a Snap Send Solve report
How do I send a Snapper an in-app message?Communicate with Snappers in the same place you've heard from them
I'm a Solver. Why is my verified email appearing in the report timeline?Your verified email address is only visible internally in your organisation
How do I contact a Snapper who is using an Apple Private ID email?How contacting a Snapper using a Apple Private ID email address works
I'm a Solver, how do I message a Snapper?Find out how to speak to your Snappers based on your subscription
How do I manage users in portal?Learn how to add, remove, and change the access of users in the portal.
I’m a Solver. What data can I see for public reports?Learn about the insights available from Snapper interactions with public reports.