About Snap Send Solve
Everything you need to know about how Snap Send Solve works
17 articles
- Where is the app available?Snap Send Solve is available everywhere in Australia and New Zealand
- How can my organisation collaborate with Snap Send Solve if we’re not a Solver?
- Is Snap Send Solve free?It's free to send reports on Snap Send Solve
- What can I report on Snap Send Solve?Learn about the breadth of issues you can report using Snap Send Solve
- Which organisations receive Snap Send Solve reports?Hundreds of organisations across Australia and New Zealand receive Snap Send Solve reports
- How do I know where to send my report?Snap Send Solve does all the thinking for you
- Do you provide promotional material to share with my community?Want to tell your community about Snap Send Solve? Ask us about promotional material
- Commonly used terms on the Snap Send Solve platformLearn about commonly used words and phrases on Snap Send Solve
- How are duplicate reports handled?Understand how we identify and manage similar reports
- Does it take longer for Solvers to receive reports from Snap Send Solve?Snap Send Solve instantly sends all reports to right place
- What happens if my report is sent to the incorrect Solver?What to do with a report that has gone astray
- The issue I reported hasn’t been fixed. How do I get a status update?Help when your report hasn't been addressed
- How do I sign in and manage my account with Apple ID?Signed up with an Apple ID? Learn how to manage your account and ensure you receive status updates
- What solvers (Councils & Authorities) receive for freeNo subscription is required to receive or act on reports.