About Snap Send Solve
Everything you need to know about how Snap Send Solve works
16 articles
Where is the app available?Snap Send Solve is available everywhere in Australia and New Zealand
How can my organisation collaborate with Snap Send Solve if we’re not a Solver?
Is Snap Send Solve free?It's free to send reports on Snap Send Solve
What can I report on Snap Send Solve?Learn about the breadth of issues you can report using Snap Send Solve
Which organisations receive Snap Send Solve reports?Hundreds of organisations across Australia and New Zealand receive Snap Send Solve reports
Why do some authorities have a blue tick next to their name in the app?Learn about what the blue tick means
How do I know where to send my report?Snap Send Solve does all the thinking for you
Do you provide promotional material to share with my community?Want to tell your community about Snap Send Solve? Ask us about promotional material
Commonly used terms on the Snap Send Solve platformLearn about commonly used words and phrases on Snap Send Solve
Does it take longer for Solvers to receive reports from Snap Send Solve?Snap Send Solve instantly sends all reports to right place
What happens if my report is sent to the incorrect Solver?What to do with a report that has gone astray
The issue I reported hasn’t been fixed. How do I get a status update?Help when your report hasn't been addressed
How do I sign in and manage my account with Apple ID?Signed up with an Apple ID? Learn how to manage your account and ensure you receive status updates